We named our company “People’s” for a reason. We are in a people business, which is centered around furniture. For over 30 years we have been providing quality furniture for our customers in the Northwest.
Our entire team at People’s is geared toward service, not only our professional, friendly customer care staff, but our sales drivers as well. We want your experience with People’s to be exceptional every step of the way.
Owner Dick MacGowan had been with a national rental furniture chain for 16 years. As he saw the quality of service there diminishing and more customers having dissatisfying experiences, he decided to create his own company which focused on customer service: People’s Furniture Rental.
At People’s, our goal is to continue exceptional care of our customers from the first day they contact our customer care department right through to the end of our business relationship. If you ever have a problem please let us know and we’ll take care of it immediately.
The hub of our operations are our high-capacity, production warehouses, one for our Seattle/Tacoma customers and one for our Portland area customers. Each of our warehouses is over 35,000 square feet and packed to the rafters with organized shelves of all types of furniture and accessories. We prep and tag furniture for new orders so our drivers can easily access them and quickly deliver them to our customer locations. Then furniture returns are inspected and processed as needed. We even have our own spray booth where we can refinish wood furniture to restore it to new life. When a piece of furniture has finished its run as a rental, we offer it for sale in a clearance center at each location.